Privacy Policy

How ISOFT collects, uses and protects your data. Cookie policy and your rights.

Introduction

iSOFT Nigeria ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our website at isoft-ng.com (the "Site"). Please read this policy carefully. By using the Site, you agree to the practices described here.

Who we are

iSOFT Nigeria provides web development, software solutions, IT consulting, web hosting and telecommunications services. Our registered address is 10, Ajumobi Olorunoje Street, Ikeja, Lagos, Nigeria. For privacy-related questions you can contact us at the email address given on our Contact page.

Information we collect

We may collect information that you provide directly to us, including:

  • Contact form: When you use the "Contact us" or similar forms, we collect your name, email address, subject and message content. We use this only to respond to your enquiry and to improve our services.
  • Account or enquiry data: If you enter into a contract or correspondence with us, we may hold contact details, project details and communications necessary to perform the contract or service.

We do not collect sensitive personal data (such as health or financial data) through this website unless you voluntarily provide it and we have a lawful basis to process it.

Cookies and similar technologies

Our website uses cookies and similar technologies to provide a better experience and to understand how the Site is used.

  • Cookie consent: When you first visit the Site, we show a cookie consent message. You can choose to "Accept" or "Decline". We store your choice (e.g. in your browser) so we do not show the banner again and, where applicable, we only enable non-essential cookies if you have accepted.
  • Strictly necessary cookies: These are required for the Site to function (e.g. session or security). They do not require your consent under applicable law but we still inform you about them here.
  • Preference cookies: We may use a cookie or similar storage to remember your cookie consent choice so we do not repeatedly ask you.
  • Analytics and performance: If you accept cookies, we may use analytics tools that set cookies or similar technologies to measure traffic and usage. These help us improve the Site and do not personally identify you unless we separately tell you.

You can change your cookie preferences at any time by clearing your browser data or by revisiting the Site and, if we offer a "Cookie preferences" link, using that to update your choice. Most browsers also let you block or delete cookies via their settings.

How we use your information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send you information about our services where you have agreed or where we have a legitimate interest (you can opt out at any time)
  • Improve our website, services and user experience
  • Comply with legal obligations and protect our rights

How we share your information

We do not sell your personal data. We may share your information only:

  • With service providers who assist us (e.g. hosting, email delivery) under strict confidentiality
  • When required by law or to protect our rights, safety or property
  • With your consent or at your direction

Data retention

We keep your data only for as long as necessary for the purposes set out in this policy or as required by law. Contact form submissions and similar enquiries are typically retained for a limited period (e.g. until the matter is closed and for a reasonable time thereafter for record-keeping). You can ask us to delete your data earlier where we are not legally required to keep it.

Your rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where we rely on it
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us using the details on our Contact page. We will respond within a reasonable time.

Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No transmission over the internet is completely secure; we encourage you to use secure channels when sending us sensitive information.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated policy where permitted by law.

Contact

For any questions about this Privacy Policy or our use of cookies and personal data, please contact us via the details on our Contact page or at the address above.

Last updated: 2026.